Are there many fake products on The RealReal?

 We have developed the most rigorous authentication process in the resale marketplace.

•We are the only resale company in the world that authenticates every single item we sell—and there is no other resale company doing more to remove fakes from the market every day and put counterfeiters out of business.

•We have worked tirelessly to gain and maintain your trust by creating a safe, reputable marketplace for authenticated luxury consignment.

•We employ hundreds of experts and brand authenticators, including gemologists and horologists, who inspect thousands of items each day in our TRR Authentication Centers.*

•Our authentication process and all of our internal processes are changing constantly, driven by new technologies like TRR Vision and TRR Shield that use machine learning and AI.

•In-house innovations like TRR Vision and TRR Shield are created in the TRR Authentication Labs where experts in authentication, automation, artificial intelligence and machine learning collaborate to fight counterfeit products.

•We stand behind our business and importantly, if our customers aren’t happy, or if they ever question one of our products, we always make it right.

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