We allow you to hold items in your cart for 20 minutes so you can consider your purchase and continue shopping. We aim to allow all shoppers the chance to buy their favorite items, and because there is only one of each item on The RealReal, we cannot allow items to be held indefinitely. To bookmark items you are interested in purchasing, you can add them to your personal Obsessions board by clicking the heart icon next to the item.
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Articles in this section
- Can I offer a lower bid for an item?
- Which items are excluded from promotions and discounts?
- How do you authenticate each item?
- What are your condition standards?
- What is your return policy?
- What are your shipping and delivery options?
- How do I track my order?
- Can I cancel my order?
- What is Affirm?
- Can I buy a Gift Card?