How does the consignment process work?

Our process is simple – we do all the work for you. Just start by browsing our Designer Directory.

If you have 10 or more qualifying items in excellent condition, you may be eligible for our White Glove Service. We’ll send a Luxury Manager to your home to pick up your items and ship them to us free of charge.

If you have less than 10 designer items in excellent condition, click here to create a packing list and receive a pre-paid (no cost to you!) Fedex shipping label.  You may also email for further assistance.

Once we receive your items, they will be authenticated, photographed, priced and included in your profile under My Sales. The whole process usually takes between 12-15 days.  

Items that are deemed inauthentic, are not included on the Designer Directory or are not in sellable condition will be returned to the consignor. 

***The RealReal issues payments on the 15th of every month, for items shipped from the 1st day through the last day of the previous month. For example, payments issued on April 15th would cover the shipping period from   March 1 - March 31.


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