If you are shipping a high value item, we recommend that you declare the value and pay for additional insurance at the time of shipping. If your items are lost during shipment to us, please contact us at email@example.com so we can look into your shipment.
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Articles in this section
- Where can I track my sales?
- How do I update my commission payment method?
- How do I receive my consignor commission payment?
- What is The RealReal’s commission structure?
- How are item level commissions different from RealReal Rewards commission tiers?
- When does my RealReal Rewards level update?
- What benefits do I receive as a VIP consignor?
- What does VIP priority processing mean?
- When will VIP consignors receive their $100 site credit?