If you are shipping a high value item, we recommend that you declare the value and pay for additional insurance at the time of shipping. If your items are lost during shipment to us, please contact us at firstname.lastname@example.org so we can look into your shipment.
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Articles in this section
- What is The RealReal’s commission structure?
- How does the consignment process work?
- What are The RealReal Luxury Consignment Offices?
- Which designers do you accept?
- Where can I track my sales?
- What are my commission payment method options?
- When will I be paid?
- What are your complete Consignor Terms?
- How are the prices set for my items?
- Will promotional discounts affect the price of my items and my commission?