If you are shipping a high value item, we recommend that you declare the value and pay for additional insurance at the time of shipping. If your items are lost during shipment to us, please contact us at firstname.lastname@example.org so we can look into your shipment.
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Articles in this section
- How does the consignment process work?
- Which designers do you accept?
- Where can I track my sales?
- What are my commission payment method options?
- When will I be paid?
- What is The RealReal’s commission structure?
- What are your complete Consignor Terms?
- How are the prices set for my items?
- Will promotional discounts affect the price of my items and my commission?
- Will promotional discounts affect the price of my items for the 55% rate?