You can manage your app notifications by going to the Notification Center in your iPhone’s Settings. Select The RealReal from the app list and then toggle Show on Lock Screen and Show in Notification Center to the off position.
Have more questions? Submit a request
Articles in this section
- What is your authentication process?
- Which items are excluded from promotions and discounts?
- Can I offer a lower bid for an item?
- How are your diamonds and gemstones graded?
- What are your condition standards?
- What is your return policy?
- What if I am not satisfied with my jewelry purchase?
- Does The RealReal have stores and locations to consign in person?
- What are your shipping and delivery options?
- How do I track my order?