Some of our most coveted items are not eligible for discounts based on current market value and demand. Items that do not qualify for discounts will have the phrase “Coupons and discounts are not available for this product” on their unique product pages. Only one promotional code can be used per order, and promotional discount codes cannot be combined with markdown items.
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Articles in this section
- What is the return policy for curbside pickup orders?
- What if I want to cancel or edit my curbside pickup order?
- What do I need to bring when I pick up my curbside order?
- Do you offer curbside pickup at your stores for online orders?
- How does The RealReal’s designer mask sale support charity and medical workers?
- How do I track my order?
- How do I return an order?
- Can I cancel my order?
- After I receive my item, what if I have a question or concern about its authenticity?
- What is The RealReal’s authentication process?