During checkout, enter your code into the promo/gift card box and click Apply. Your discount on qualified items will be reflected in your order total. Art and certain high value items (e.g., most items from brands like Chanel and Louis Vuitton, fine jewelry and watches) are excluded from discounts and promotional codes. Items that do not qualify for discounts will have the phrase “Coupons and discounts are not available for this product” on their unique product pages. Only one promotional code can be used per order, and promotional discount codes cannot be combined with markdown items.
Have more questions? Submit a request
Articles in this section
- After I receive my item, what if I have a question or concern about its authenticity?
- What is your authentication process?
- Which items are excluded from promotions and discounts?
- Can I offer a lower bid for an item?
- How are your diamonds and gemstones graded?
- What are your condition standards?
- What is your return policy?
- Does The RealReal have stores and locations to consign in person?
- What are your shipping and delivery options?
- How do I track my order?