What are your condition standards?

Items must be clean and wearable. We inspect each item carefully to guarantee quality, authenticity and condition. Each item is categorized as Pristine, Excellent, Very Good, Good, Fair or As Is.

Pristine
Items are new.
Fashion items include tags, box and dust bag. Jewelry items include box and/or pouch and may or may not include tags.

Excellent
Items are like new, without tags.
Fashion items are clearly unused. Jewelry may have been lightly handled. Tags are not attached and boxes or dust bags may not be included.

Very Good
Items show minor sign(s) of wear.
Clothing and shoes may show wear such as light markings or fading. Handbags and accessories may show wear such as lightly worn corners, light scratches and interior wear. Jewelry may show wear such as minor scratches, nicks and/or dents.

Good
Items show moderate sign(s) of wear.
Clothing and shoes may show wear such as moderate markings or creasing. Handbags and accessories may show wear such as worn corners, moderate scratches and interior wear. Jewelry may show wear such as moderate scratches, nicks and/or dents.

Fair
Items show heavy sign(s) of wear.
Clothing may show wear such as seam splitting or missing embellishments. Shoes may show wear such as discoloration or heavy scuffs. Handbags and accessories may show wear such as heavily worn corners, scratches and interior wear.

As Is
Items show extensive sign(s) of wear and may require repair.
Items show signs of wear such as heavily worn corners or discoloration. Items may have elements that require repair, such as broken hardware or small holes or tears.

*Many of our items come with original tags, boxes, dust bags and authenticity cards. When these are available, they will be mentioned in the item description.

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