What are your condition standards?

Consigned items must be clean and wearable. We inspect each item carefully to guarantee quality, authenticity and condition. Each accepted item is categorized as Pristine, Excellent, Very Good or Good.

Pristine:
Clothing: Items show no signs of being worn and tags are attached.
Handbags, Shoes & Accessories: Items show no signs of being worn and include tags, box and dust bag.
Jewelry: Items show no signs of being worn, but do not require tags.
Home: Items show no signs of wear and come with a box and/or tags.
Watches: Items show no signs of being worn. Does not require tags.

Excellent:
Clothing: Items are clearly unused but tags are not attached.
Handbags, Shoes & Accessories: Items are in clearly unused, but tags are not attached and boxes or dust bags are not included.
Jewelry: Items show only extremely superficial signs of wear, such as light surface scratches.
Home: Items show no signs of wear but do not come with a box and/or tags.
Watches: Items show very minimal signs of wear such as light scratches.

Very Good:
Clothing: Items may show light signs of wear or laundering such as minor stains, snags or fading.
Handbags, Shoes & Accessories: Shoes may show minor wear at the soles, insoles and heels such as light scuffing. Handbags and accessories may show slight signs of wear such as lightly worn corners or creased leather.
Jewelry: Items may have slight scratches at metal, but stones are still perfect.
Home: Items show minimal signs of wear such as surface scratches, minor fading to fabric and faint discoloration or tarnishing.
Watches: Items show signs of light wear and scratches.

Good:
Clothing: Items may show more prominent signs of wear or laundering such as moderate stains, snags, fading or discoloration.
Handbags, Shoes & Accessories: Shoes may show moderate signs of wear at the soles, insoles and heels such as scuffing. Handbags and accessories may show more prominent signs of wear such as worn corners, creased leather and tarnished at hardware.
Jewelry: Items may show moderate wear such as scratches or tarnishing.
Home: Items may show moderate wear such as prominent scratching, fading to fabric and discoloration or tarnishing.
Watches: Items show moderate signs of wear and scratches throughout.

*Many of our items come with original tags, boxes, dust bags and authenticity cards. When these are available, they will be mentioned in the item description.

 

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