What are your condition standards?

Items must be clean and wearable. We inspect each item carefully to guarantee quality, authenticity and condition. Each accepted item is categorized as Pristine, Excellent, Very Good, Good or Fair.

 

Pristine:

Items show no signs of being worn and include tags, box and dust bag.

 

Excellent:

Items are clearly unused, but tags are not attached and boxes or dust bags are not included.

 

Very Good:

Items show minor signs of wear. Shoes may show wear such as light scuffing at the soles, insoles and heels. Handbags and accessories may show wear such as lightly worn corners, light scratches and interior wear.

 

Good:

Items show moderate signs of wear. Shoes may show wear such as moderate scuffing at the soles, insoles and heels. Handbags and accessories may show wear such as worn corners, moderate scratches and interior wear.

 

Fair:

Handbags show signs of heavy wear such as worn corners, significant scratches or interior wear.

 

*Many of our items come with original tags, boxes, dust bags and authenticity cards. When these are available, they will be mentioned in the item description.

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