What are your condition standards?

We require consigned items to be clean and free of stains or smells. We inspect each item carefully and guarantee the quality of the item and its condition. Each accepted item is categorized as Pristine, Excellent, Very Good, or Good.

Pristine:
Clothing: Items show no signs of being worn and tags are attached.
Handbags, Shoes & Accessories: Items show no signs of being worn and include tags.
Jewelry: Items show no signs of being worn, but do not require tags.
Home: Items show no signs of wear and come with a box and/or tags.

Excellent:
Clothing: Items are in perfect condition but tags are not attached.
Handbags, Shoes & Accessories: Items are in perfect condition but tags are not attached.
Jewelry: Items show only extremely superficial signs of wear, such as light surface scratches.
Home: Items show no signs of wear but do not come with a box and/or tags.

Very Good:
Clothing: Items may show lightening to fabric, or small stains and snags.
Handbags, Shoes & Accessories: Shoes may have light scuffing to soles. Handbags may have slightly worn corners.
Jewelry: Items may have slight scratches at metal, but stones are still perfect.
Home: Items show minimal signs of wear such as surface scratches, lightening to fabric and minor discoloration or tarnishing.

Good:
Clothing: Items may show more prominent wear such as fading of fabric, noticeable stains and snags or discoloration.
Handbags, Shoes & Accessories: Shoes may have moderate scuffing at soles and visible creasing or wear to the leather. Handbags may have worn corners, tarnishing at hardware and creasing to leather.
Jewelry: Items may have moderate scratches or tarnishing at any component.
Home: Items show moderate wear such as prominent scratching, fading to fabric and discoloration or tarnishing.

*Many of our items come with original tags, boxes, dust bags and authenticity cards. When these are available, they will be mentioned in the item description.

 

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