What is The RealReal’s authentication process?

We have a rigorous, brand-specific authentication process that uses both human expertise and AI and machine learning. In addition, as the largest marketplace for authenticated luxury consignment, we have an extensive set of data, which serves as the backbone of our authentication process. 

 

Many of the products in our possession are run through proprietary authentication technology such as TRR Vision and TRR Shield, which look at everything from the specifics of an item's construction to its liability for counterfeit. We’ve also developed our own measurement device for mounted stones, which improves accuracy over conventional methods per our testing. 

 

  • Fine jewelry and watches are authenticated and appraised by our gemologists and horologists. Each piece comes with a valuation certificate. 

 

  • Art items are thoroughly researched and validated by our team of fine art specialists.

 

Our team works diligently and is constantly innovating to ensure we maintain the highest standards and keep fraudulent products off the market.

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