How will I be refunded if I pay in an international currency?

If your item is approved for a return, we will issue you an RMA number. When our e-commerce center receives your return, we will authorize a refund in the amount you paid, in the currency you paid, to the credit card or PayPal account you used. We cannot refund you in a different currency than the one you used to pay. We do not refund any fees charged by your bank.

 

Any duties or taxes paid for your shipment must be recouped through your local customs office. The RealReal does not collect international import duties or taxes so we are not able to refund them.

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