Is The RealReal’s website accessible?

The RealReal celebrates the diversity of all customers and works continuously to ensure that everyone has a good experience using our site. Accessibility is a priority, and we are actively engaged with a consulting group to address digital accessibility opportunities on our site including the goal of substantially conforming with the Web Content Accessibility Guidelines 2.1 at Levels A and AA (WCAG 2.1) and other applicable guidelines. In our efforts to substantially conform with WCAG 2.1 and other applicable guidelines, The RealReal has subjected the Website to a variety of accessibility auditing and review techniques including human code review, human review with assistive technology (such as JAWS and NVDA), and automated accessibility software. If you are encountering accessibility challenges, please let us know at We appreciate your feedback. 

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