If you would like to cancel or adjust your curbside pickup order, please contact our Customer Service team at 855.435.5893 ext. 1 or customerservice@therealreal.com.
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Articles in this section
- Why is there a $1 COVID-19 fee added to my order?
- What is the return policy for curbside pickup orders?
- What if I want to cancel or edit my curbside pickup order?
- What do I need to bring when I pick up my curbside order?
- Do you offer curbside pickup at your retail locations for online orders?
- Why am I being charged tax at checkout if your items are previously owned?
- How does The RealReal’s designer mask sale support charity and medical workers?
- How do I track my order?
- How do I return an order?
- Can I cancel my order?