What should I do if I can’t update my direct deposit information?

Please ensure you are entering your Date of Birth (MM-DD-YYYY) and the last four numbers of your Social Security Number (XXXX) correctly. If you are still having difficulty or receiving an error message, please click the link below the Submit button that reads "Don't have a Social Security Number" and upload a photo of one of the following:

- Driver's License

- State-Issued ID

- Passport page (showing your photo and biographical information)

If this information still does not go through, we recommend choosing an alternate payment method such as site credit or mailed check.

We are happy to help walk through this process if you need further assistance.

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